Aloha Yoga Under the Palms Ohana!
After careful consideration, we are so thrilled to be switching our studio software to fitDEGREE! In this email, you will find all of the information that you need to get set up to book our classes on FitDegree.
When you create an account on fitDEGREE using the email address that this was sent to, it will automatically link up with your existing studio account.
First – download the Fit Degree App.
Step by Step –
- Click into the App Store or Google Play Store via the links above
- Download the fitDEGREE app
- Search for Yoga Under the Palms
- Select the Yoga Under the Palms logo
- In the studio, click the Login button in the top left corner
- Click Create an Account
- Fill out all of your information and create a password
- Use the same email you used for MINDBODY
- Once your account is created, open your email and verify the account
- Once you click the verify button, you will be asked to opt in or out of emails, this screen will automatically save, you can close it out once you have made your decision
- Return to your app and click Manage emails
- If your account does not say NOT VERIFIED you can close this screen
- If your account says NOT VERIFIED, please click the email and resend the verification
- Once email has been verified, you can close the Manage emails screen
- From here, you will be asked to link your account to the studio (this will allow you to access your memberships and class packages)
- Once all of these steps have been completed, you are all set to sign up for classes. Starting Tuesday November 3, all class reservations must be done on FitDegree. If you already signed up for class for this week on Mindbody, we have rebooked you on FitDegree through Saturday 11/7.
- Your current class pack or monthly membership will transfer to FitDegree but your credit card information will not. This means that you will need to sign up for membership again when your current billing cycle is over
- There were a lot of steps so if you get stuck or have any questions signing up on FitDegree, give me(Summer) a call or text at 808-492-8760. You can also check out the resource guide below.
Unsure on how to use the app? Check out our resource guide for step-by-step instructions and videos to get you started! https://guide.fitdegree.com/hc/en-us/sections/360006950693-Client-Resources
If you have any questions or need any additional assistance with your account, please do not hesitate to reach out directly to the fitDEGREE support team via firstname.lastname@example.org
Mahalo for your patience as we make this much needed transition!
Summer and the Yoga Under the Palms Team