Do you offer mat rentals?
Yes, we offer mat rentals for $2 for our studio classes.
What is the best class to start with as a beginning yoga practitioner?
If you are new to a physical yoga practice or recovering from an injury, we highly recommend our Feel Good Flow, which is focused on inclusivity and accessibility for all students. Each sequence incorporates the use of props, provides multiple options in many postures, and moves at a gentle pace.
My child is interested in participating in the adult yoga classes. What are the age restrictions for your classes?
Students must be at least 15 years of age to attend our adult classes. Some of our class formats (Sculpt, HIIT, & The Wild) often involve music with explicit lyrics that may not be suitable for children. However, we do allow children ages 12-14 to attend class if accompanied by a parent/guardian for The Flow & Feel Good Flow specifically.
You can find information about our keiki yoga classes at: Keiki Yoga Classes
What happens in the case of rainy or windy weather?
We hold our classes outdoors, rain or shine. We have an overhead covering that provides protection from the elements.
In the event of extreme weather conditions, a class may be cancelled. Students who have registered beforehand will receive communication of the cancellation via text/email notification. Students will be appropriately refunded for the cancelled class.
Do you offer a first class for free?
We offer a first free class for O‘ahu residents on a walk-in basis. Come to our front desk before class starts with proof of local residence (driver’s license, state ID, bill or piece of mail, etc.) to sign up. This does not apply to special events.
How can I sign up and pay for a friend to take class?
Each student must create their own account before taking class in order to provide their information and sign a waiver, so you can ask your friend to set up an account or you have the option to sign in at the front desk upon arrival 10-15 minutes before class starts.
Students are able to create an account by downloading our app “Yoga Under the Palms” or by heading to the New Student Info section of our website.
Students are able to create an account by downloading our app “Yoga Under the Palms” or by heading to the New Student Info section of our website.
What is the class cancellation policy and fees?
Pre-registration for class is not required for most classes and we welcome you to sign up at the front desk before class. Aerial Yoga, Restorative Aerial and Ride have limited capacity so pre-registration is recommended. If you pre-register, please be aware of the following cancellation charges:
Early Cancel: No charge for canceling your class registration more than 2 hours before the start of class.Late Cancel: $15 if canceling within 2 hours of the start of a regularly scheduled mat class; $15 if cancelling within 12 hours of a specialty class
No Show: $20 if you do not cancel and do not show up for class
If you believe you may have been charged any of the above fees in error, email frontdesk@yogaunderthepalms.com.
I came a few minutes late to class. Why was the door locked?
When our yoga instructor is the only Yoga Under the Palms staff member at the studio, we need to close the door prior to the start of class for safety and security purposes. We encourage all students to arrive at least 10 minutes prior to the start of class.
Are class packs shareable/transferable?
Class packs and memberships are non-transferable and cannot be shared with another student.